Introduction to Food Truck POS Systems
Food trucks are becoming increasingly popular, all due to their convenience, affordability, and unique offerings. In fact, reports show that the industry grew by 7.5% on average between 2015 and 2020. Additionally, there are currently 24,602 active food trucks in the United States as of January 2021.
As more people flock to these on-the-go meals, food truck businesses need to invest in new technology to keep up with demand. This includes employing a robust point-of-sale (POS) system that is user-friendly and applicable to the needs of a mobile business.
Important -: In fact, reports show that the industry grew by 7.5% on average between 2015 and 2020. Additionally, there are currently 24,602 active food trucks in the United States as of January 2021.
Features to Look For In A Food Truck POS System
Point-of-sale systems are software platforms that process customer payments and transactions. In today's digital age, many POS providers offer a variety of advanced capabilities to meet the needs of small businesses, franchises, and food trucks.
When running a moving restaurant, owners should look for a system that is affordable and easy-to-use. The following are some of the essential features a food truck POS system should have.
Food trucks need mobile capabilities to meet the demands of their moving operations. This includes cloud-based payment processing on tablets and smartphones. This will enable the business to complete a sale anywhere, as long as their device is connected to the Internet.
Credit Card Processing
According to spending statistics, 80% of people prefer card payments to physical cash. Therefore, food trucks need a POS system that can process credit and debit cards. Owners can then ensure they cater to all potential customers.
Being mobile means WiFi signals can become spotty or slow unexpectedly. A POS system with offline features will ensure payments go through even when the Internet connection is weak. This will prevent delays in transactions and lost sales.
The latest POS platforms allow customers to sign off on their purchases on a touchscreen, tip online, and send receipts directly to their email. This accelerates checkouts, improves accessibility, and minimizes paper waste.
A point-of-sale solution with inventory management can help food trucks optimize their workflow. This capability automatically tracks and updates stock levels and will notify owners when inventory is low. It also generates real-time data analytics, providing users will key information to reduce food costs and waste.
A POS reporting feature will provide users with insights regarding sales performance and consumer demographics. Food truck owners can leverage this information to make data-driven decisions and improve their operations.
All-Day Customer Support
Food trucks are known for operating all hours of the day. With 24/7 customer support, staff can troubleshoot and find solutions to any problems that may occur with their POS system at any time. This will prevent unnecessary and costly delays to the business.
Many POS platforms have menu management options that allow owners to quickly change the format or menu listings on their devices. This feature also has multi-location capabilities, meaning users can push these updates to all of their trucks remotely.
Top 5 Food Truck POS Systems
There are currently many different types of POS options that food truck businesses can choose from. The following are the top 5 systems that restaurant owners should consider.
1. Plum POS
Plum POS is a popular point-of-sale provider for all types of foodservice businesses, from fast-casual to bars and nightclubs.
The platform is simple and intuitively designed to increase the speed of service. This means food truck staff can quickly serve their growing lines of customers and take orders promptly. Its software interface is also seamless, which will improve order accuracy. Consequently, by minimizing errors the business will reduce food waste due to inputting wrong orders.
Additionally, the Plum point-of-sales platform has cloud-based reporting, analytics features, and 24/7 specialist support. They also offer handheld POS devices, online ordering capabilities, and digital signage. These tools help enhance customer convenience and make it easier for staff to serve their customers.
2. Square for Restaurants
Similar to Plum, Square POS systems utilize a conversational ordering system to simplify the transaction process. They have a mobile app that enables staff to walk to customers and process orders directly. This application is compatible with any Internet-enabled iOS and Android hardware. Square also offers online ordering and inventory management features.
3. Revel Systems
Revel providers offer many different features, such as employee management, inventory tracking, and 24/7 live support. Users can increase their capabilities by paying extra for add-on applications. Some of these features include online ordering and customer loyalty program management. It also has a kiosk mode, which lets patrons place their orders directly on an iPad.
A drawback of Revel Systems is its high price, in which users must pay a mandatory installation fee. Owners must also commit to a 3-year contract, which may be a risk for a food truck business that has a tight profit margin.
4. Touch Bistro
Touch Bistro is known for being an iPad-based point-of-sale system. This platform has many different features that can help streamline food truck operations. This includes online ordering, on-premise data storage, and flexible payment processor options. However, these capabilities do come at an additional cost.
Toast POS platforms are easy to use and have special functions, such as contactless ordering and payments. The server is also known for developing and providing new solutions; therefore, food trucks can continually grow and customize their systems. Additionally, Toast POS allows mobile business owners to collect customer loyalty data. They can then leverage this information by emailing personalized offers to customers.