Contact Us

Have any questions about Plum POS? Contact us today!

3191 Redhill Avenue

Suite #100

Costa Mesa, CA 92626

Phone: (800)676-1281

Sales: sales@altametrics.com

Support: Submit a Ticket

Frequently Asked Questions...

I’m having troubles setting up my Plum POS, what should I do?

Having troubles setting up your product? No problem, please contact our customer support team at (800)676-1281 or email us at customersuccess@hubworks.com and we will help set up your Plum! We also have a complete User Guide we can provide you for you to keep as a reference.

Does Plum POS have an offline mode?

Yes, Plum POS does have an offline mode that way you can continue running your business with no issues! Note, the payments will be saved during the time the device is in offline mode but will not be processed until the device is back online.

Will Plum POS integrate with my other software applications?

Using Anyconnector, we can connect your Plum POS to any third party software. View our available integrations at our integration page.

How much is my monthly fee?

Your payment and billing information can be found your hubworks organization —> Settings —> Billing & Subscription. From there, you will be able to manage your apps, view statements, change your payment options, and view any credits you may have.