What is in-store pickup?

In-store pickup is the easiest and most convenient service for consumers. Customers can place the order through the restaurant’s POS system, mobile application, or online ordering service and pick it up from the restaurant without waiting for delivery or ordering at the counter.

The following are generally delivered for in-store pickup-
  • Take-out orders
  • Online ordering
  • Mobile-based orders
  • Catering pickup orders
  • Prepaid food orders

Why do restaurants have in-store pickup?

In-store pickup is a convenient form of fulfillment for both customers and the restaurants-

Here are the benefits-
  • Quicker fulfillment of orders
  • Lower delivery cost
  • Better order accuracy
  • Customer convenience
  • Higher profit margins than delivery orders
  • Less wait time in busy hours
Restaurants are able to provide service to more customers than their seating capacity.