What are Order Types?

Order Types are classified into different categories of orders based on how customers either place an order or receive their food. The establishment uses the Order Types to organize its operations, pricing, and workflows.

Different order types are important for operational efficiency and reporting purposes. This helps restaurants in:

• Create streamlined service workflows for each service channel
• Customize the price, taxation, and packaging structure according to the type of order
• Monitor how each type of order performs by service channel (i.e., dine-in vs delivery)
• Enable better communication between staff and improve efficiency in handling orders
• Provide a better customer experience through a more customized service approach

An order type is considered a specific type of identification for the order itself (ex, dine-in, takeout, delivery, curbside pickup, or online). The type of order determines how the order will be processed, routed, and fulfilled.