What is Workforce Management in a restaurant?

Employers use workforce management (WFM) to monitor attendance, strategically assign personnel and resources, and adhere to ever-changing workplace laws and regulations.

Workforce management software for restaurants offers hiring, onboarding, scheduling, payroll, compliance, and benefits capabilities that boost output without adding to labor expenses.

A workforce management solution automates many of the laborious and time-consuming operations necessary to run the HR and payroll functions by utilizing machine learning and historical data to forecast future staffing demands. After that, it automatically records employee time and attendance and generates schedules that best match the predicted model.

Labor productivity indicators are used by many restaurant workforce control systems to assess the performance of your staff. You may pinpoint areas where your team and individuals need to improve by using indicators like sales per labor hour (SLPH), labor cost by staff job, sales per server hour, labor productivity analysis by week, and more. Setting priorities and giving employees productivity targets will enable the team to continuously provide exceptional service.