What is the back of house?

There are many parts of the restaurant that are located in the back of the house, also known as "BOH", that your guests never see. The BOH is the central hub for everything that goes on in your restaurant, downtown, behind the scenes, before the food hits the plates and is served to your guests. Some components of the back of the house are the kitchen, food and supply storage and delivery, employee break room, and office space, where all the paperwork gets done. While BOH employees do not interact with the public, they also must follow food safety and cleanliness guidelines by wearing clean uniforms and aprons while working.

What is the significance of Back of House?

The back-of-house staff ensures everything operates seamlessly behind the scenes, frequently overlooked by patrons. They seldom engage with visitors since they are based in offices distant from the areas or rooms where guests are present.

The back-of-house section is generally an area exclusive to employees. Nonetheless, the general public may occasionally be offered tours. It is the place where meals are made and kept, often including extra staff areas like a break room and a changing facility.

Employees like chefs, cleaners, and phone operators operate in the back of the house, where they typically remain unseen by the general public. Furthermore, many kitchens maintain a strict hierarchy in this domain, with every staff member assigned a specific role.