What is Back Office?
The back office in the restaurant industry consists of the administrative and operational operations performed behind the scenes in order to run the daily operations of a business. Unlike the front-of-house operations that directly deal with the customers, the back office deals with the management of finances, inventory, staff, reporting, and business administration.
Most restaurants use a back-office system to handle their management functions-
- POS systems
- Restaurant management software
- Accounting software
- Payroll software
- Inventory management software
The back office system enables a restaurant owner or manager to track the performance of their business and operate the restaurant effectively.
What comprises the back office of a restaurant?
Commonly included in the restaurant back office are-
- Inventory control
- Employee scheduling and payroll
- Sales reporting
- Accounting and bookkeeping
- Vendor and supplier management
- Tax reporting
- Customer data management
- Business analytics and reporting
- Cash management or reconciliation