What is the difference between Cloud-Based POS and On-Premise POS?

Installing a restaurant POS system or cloud POS solution is one of the two main options available for selecting a restaurant point of sale system. On-premise refers to a POS system connected to a computer or a server located at the facility where the business operates, while a cloud POS solution takes all data processing in cloud.

The differences between the two types of POS systems will allow businesses to determine which option best meets their operational requirements, fit budget, long term plans.

Understanding Cloud-based POS

A cloud point of sale (POS) system accesses the POS system over the internet. One of the benefits of a cloud POS solution is that it does not require the use of a dedicated POS terminal. It can be used only on mobile devices such as iPads, Android tablets, and desktop computers. This provides a far more portable option than the traditional fixed or dedicated terminal.

A cloud-based POS system provides the same capability as a traditional on-premise or fixed POS system. Both types of systems perform essentially the same functions as managing inventory, processing orders, or printing receipts.

Understanding On-premise POS

An on-premise POS system keeps data on servers or computers located on the business premises. The software is deployed on-site and administered locally, granting the company complete control over its data and infrastructure.

These systems often need a greater initial investment since organizations must acquire hardware, licenses, and, in some cases, dedicated servers. Updates and maintenance are often performed manually or with paid help. While on-premise POS systems may function without an internet connection, access to data is often confined to the physical site unless extra remote tools are configured.

Key differences between cloud-based and on-premise POS

The main difference lies in accessibility. Cloud-based POS systems provide business owners with the ability to view sales, inventory, and performance from a distance. While on-premise POS systems have more location restrictions.

Cost structure is another major consideration. Cloud-based POS systems typically have lower upfront costs (usually subscription fees) and more ongoing (recurring fees). On-premise POS systems can require a larger up-front investment and tend to have fewer ongoing costs.

Maintenance and updates also differ from each other. Cloud-based POS providers typically handle software updates, backups, and security. These responsibilities fall on the business, which may require in-house IT support.

When a cloud-based POS makes sense

A cloud-based POS is often suitable for businesses that-

  • Operate multiple locations
  • Need real-time access to data from anywhere
  • Want automatic updates and backups
  • Prefer lower upfront costs
  • Expect to scale or change operations over time

Retailers, restaurants, and service businesses with evolving needs often benefit from the flexibility of cloud-based systems.

When an on-premise POS may be appropriate

An on-premise POS may suit businesses that-

  • Have reliable in-house IT support
  • Prefer full control over data storage
  • Operate in areas with limited internet connectivity
  • Have stable operations with minimal need for system changes

Choosing the right POS deployment

The choice between cloud-based and on-premise POS depends on how much control, flexibility, and accessibility a business requires. A cloud-based system can be easier and more scalable, while a on-premise system requires hardware and software that are physically housed in the location. Evaluating current operations along with anticipated future growth will help determine which POS option is best suited to your business's needs.