What is a Handheld POS System?

The Handheld POS system is essentially any form of digital payment register that can be used by employees of a company wherever they are located - i.e., within the building of an establishment like a restaurant, cafe, store, etc. Employees typically use these devices to take orders, receive payments, and manage customer transactions; compared with standard POS systems, these require employees to work from a counter. The vast majority of these devices allow customers to be served directly on a service floor, at a table, or in event queues when making payments and taking orders.

How do handheld POS systems work?

A handheld POS connects to the business's main POS system via Wi-Fi or the cloud. Staff can use handheld devices to enter orders, which are immediately sent to the kitchen, bar, or inventory. Handheld devices also accept payments through card taps, chips, digital wallets, or QR codes. Once payment has been made, the transaction is recorded in the system, and the receipt can be printed or emailed to the customer.

Handheld POS systems can help speed up service, reduce order errors, and improve the customer experience.