What are Override Reasons?
Override reasons are a set of standard explanations an employee or manager chooses from when they have to override a standard rule, transaction, price, discount, or process that the restaurant POS system normally would not let them do.
Override reasons are commonly used in restaurants to document-- Price override
- Discount
- Void
- Refund
- Manager approval
- Comped items/meals
- Time card adjustments
Override reasons allow tracking and documenting of exceptions.
How do Override Reasons work?
- Override reasons allow restaurants to-
- Increase staff accountability
- Increase the accuracy of reports
- Reduce unauthorized transactions
- Help reduce fraudulent activity
- Monitor discounts, refunds, and voided transactions
- Enable operational reviews
- Provide greater management control