What is Verification (Age/ID) in the Restaurant Industry?
Age/ID Verification is to confirm the customer's age and identity before the restricted products are sold. This generally involves selling alcohol, tobacco, and some other controlled products in the US, ensuring business compliance with the law.
A key part of daily operations involves staff members asking to see an appropriate form of ID (e.g. Driving license, state ID card, passport, etc.) to identify before the sale is finalized. POS systems are designed to support this process, often triggering staff members to confirm age upon adding a restricted item to the order.
Without checks, a restaurant is exposed to huge risks. When a restaurant sells alcohol to a minor, it could face fines, lose its license, and potentially go out of business. It may also receive negative publicity and legal action.
Most current POS systems have preventative measures. Some POS systems make staff confirm the age visually or scan the ID before proceeding. Most systems record for compliance and audits.
Verification (Age/ID) protects your business by ensuring every restricted sale is legal, safe, and properly documented.