Create your own workflow
with the right tools
Boost your sales with our revolutionary
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Plum POS
Take a step into the future and improve the efficiency of your staff by offering a modern and simple way to place and process your restaurant's orders
Plum Credit Card Reader
Process credit cards quickly with a variety of payment options. Insert, swipe or tap and keep business going.
POS App
Manage and Control your business in the palm of your hand with our revolutionary management
Plum Clock
The modern day time clock for your staff. Provide a central way to clock in and out and have all the necessary info you need easily displayed to help you manage at a moment's glance.
The presence of the right tools and pos software is a great help for restaurant owners to manage and boost their workflow. It helps streamline employee management, inventory management, table management, online ordering, payment processing, and more. With improvement in service, restaurant owners can witness a rise in customer loyalty and easily retain existing customers and attract new customers. All this is possible by selecting the best-suited pos systems for restaurants. To select the best restaurant POS system, restaurant owners must consider the restaurant's requirements thoroughly. Depending on the requirements, it is necessary to select pos software systems for restaurants that would simplify all operations and smoothen out the entire process for both front and back of the house.
Restaurant owners are always looking for ways to increase the operational efficiency of their establishment. Identifying the places that require improvement is the first step to clearing the roadblock and increasing productivity. Restaurant operations include everything from food to staff and beyond. Training your staff or encouraging them to get certified is a good way to ensure that your employees know their tasks and can execute them ensuring proper hygiene and standards. Food server and handler certifications are a great way to ensure trained staff working at your restaurants. Apart from this implementing a strong operating system and procedures also help manage the entire restaurant staff. Purchasing enough inventory to meet the demand but not wasting it. Efficiency is the key to restaurant operations. There are no fixed guides for how to run a restaurant as every restaurant has its unique requirements. They need something tailored to their requirements. The difference in food service restaurants, for instance, food trucks, quick serve, and fine dining require something different for their operations. The best way is to keep things simple and build a structure for your staff to follow so that everyone is aware of their part. Adhering to these guidelines will increase operational efficiency and also comply with regulatory standards.
It is said that customers can make or break a business. Restaurant owners must understand the customers' needs and what they want in order to improve the services. This helps build long term relationships and generates customer loyalty. Restaurant pos systems can help in building customer loyalty. Asking for feedback and offering discounts and coupons to regular customers add to the process of revenue generation. Adjusting your business plan, catering to the needs of your customers, working on places that need improvement and measuring your restaurant's performance will present the real data of where you stand and what can help you move ahead. Engaging your staff and including technology like restaurant pos systems and easy to use point of sale devices can help bring clarity into operations and bring you major savings.
Using restaurant technology like pos systems to see usage levels and predictions to place the right order saves money. To achieve a maximum profit margin, restaurant owners need to make informed decisions. Knowing the cost of every item helps to determine the right price for menu items. POS systems can help calculate profit margins, and inventory levels for each item resulting in a well-planned menu with adequate pricing to attract customers while maintaining your profit levels. Restaurant management is about managing both back and front of the house teams efficiently. To increase productivity and get the best results, it is necessary to standardize recipes, monitor food quality, track inventory, and prioritize customer satisfaction. A driven restaurant owner of a small business equipped with the right tools can easily boost workflow and increase restaurant profits.
How to select the best restaurant pos system?
To keep up with the fast-growing food industry and the cutthroat competition, it is indispensable for restaurant owners to find the best restaurant pos system. From customer experience to administrative responsibilities, present-day pos software streamlines every aspect of the restaurant business. Selecting the best restaurant POS system for your establishment may seem challenging if you don't know where to begin. It is necessary to consider your restaurant's requirements along with the features and capabilities of the point-of-sale software that solves your purpose. Restaurant owners must think about how the implementation of a pos system managing restaurant operations throughout would affect the customers, staff productivity, and profitability. Every restaurant has unique requirements. Choosing a pos best suited for the specific type of restaurant or food service proves more effective than a general pos system. Industry-centric point of sale solutions are customized with features that are necessary and most used by restaurants of a certain type. For example, a quick service restaurant or a small but highly popular food truck and a fine dining restaurant differ in numerous ways and so do their pos software requirements for restaurant management. The requirements vary like check-splitting, handheld pos system for faster tableside service, customer loyalty programs or reward points for regular customers and more. Even at this age, many people are not fluent in working with technology although they are very talented in their own fields. Therefore, you as a restaurant owners must consider this aspect so that the restaurant pos system you select is user-friendly and easy to operate. Selecting an overly complicated restaurant pos software would only result in spending more time and resources on training staff. Therefore, it is advisable that you select a restaurant pos system that everyone can understand and operate easily without any software training.
While getting a pos system for your restaurant, it is necessary to set a budget as per your business goals. Deciding your budget helps you narrow down your search. Cloud based pos systems are cost-efficient options offering a plethora of features. While traditional pos systems are costly owing to hardware installation, maintenance charges, training staff, and many more, the cloud based pos system is very easy to use. There are no per month maintenance charges for hardware. While some pos systems charge annually, some operate on per month subscription basis. It is better for those restaurants with a limited budget to pay as you go instead of a lump sum amount. It also gives the flexibility to cancel the subscriptions any time you want as per the terms and conditions of the service. Cloud based pos systems are also scalable. With scalable cloud based restaurant pos systems, restaurant owners can integrate new features easily. Depending on the increasing or decreasing requirements, restaurant owners can add on new features like online ordering, credit card payment processing, and more which was very difficult with traditional pos systems.
Pos systems are more than just tools for payment processing or handling day-to-day operations. The insights generated from the sales transaction, inventory management, and more can help you make the right business decisions. For that, you need easy access to this data in an understandable format. Comparing sales data, and monitoring data in real time is necessary for growing your business in the right way. Therefore, while selecting the best restaurant pos system make sure to look out for the data analytics and reporting feature. Highly efficient reporting and analytics capabilities will help restaurant owners monitor data in real time and make informed business decisions. Also, the round the clock remote accessibility of reporting and monitoring data cloud based pos systems offer is an added bonus. Restaurant owners can easily access important data from any place at any time to go over the details. The present day cloud based restaurant pos systems also include features like online ordering, contactless delivery, contactless payments, digital loyalty programs, and more. It helps enhance customer experience along with increasing the restaurant's operational efficiency. Controlling and managing all these features of the POS system without outsourcing any to third party vendors helps increase the revenue and keeps data secure.
Plum POS system
Presenting Plum POS system, an all-in-one software tool for restaurant owners to manage their entire restaurant operations. It is one of the best restaurant POS systems with loads of in-built features for smooth inventory management, employee management, table management, online ordering, payment processing, staff scheduling, and many more. This cloud based restaurant pos system improves restaurant efficiency by facilitating excellent communication between the management, kitchen staff, servers, and all those involved in the restaurant operations. In today's world, technology is the biggest asset that is capable of helping restaurant owners improve communication between the front and back of the house. It plays a big role in the management of day-to-day restaurant operations thereby resulting in increased restaurant efficiency. Case studies have also shown that restaurant owners who use pos systems and other technologies for restaurant management create a better customer experience and therefore have higher chances of retaining customers.
Implementing a suitable pos system helps reduce the wait time in quick service or any other type of restaurant. During rush hours or when customers place multiple orders from separate areas, proper synchronization is necessary to prevent servers from presenting wrong orders. Restaurant pos systems help integrate multiple orders in a single line resulting in faster order processing, better table management, and timely food delivery without any error. Restaurant owners can increase their operational efficiency, reduce wait times, turn more tables and enhance customer satisfaction with minimal effort. A feature-rich cloud based pos system has a vital role in increasing customer satisfaction. Restaurant owners can easily alter the menu and offer multiple payment processing options to customers like a credit card, debit card, google pay, Samsung pay, apple pay, NFC, and more. The faster payment processing ability helps to turn tables faster creating a positive customer experience. Point of sale systems is also known for helping restaurants create and run discounts and loyalty programs. Returning customers plays an important role in revenue generation and growth for small businesses. Pos software helps to integrate the loyalty programs for the restaurants. Using this software, restaurant owners can store customer data, monitor, and redeem loyalty points, gift cards, vouchers, add discounts on bills, and more to create customer loyalty.
Inventory management is one of the crucial aspects of restaurant management. With proper inventory management, restaurant owners can decrease food waste, increase profits and keep their customers happy. Pos systems with inbuilt inventory management features enable restaurants to track their food inventory in real time to ensure a smooth ordering process. POS systems generating a detailed report on every aspect including inventory help restaurant owners analyze the performance of their business. Plum POS system and Plum point of sale device and hardware make this process simpler. It reduces paperwork and enhances the accuracy of data. Installing a restaurant POS system allows business owners to store huge amounts of data. Restaurant pos systems like Plum pos, square pos, toast pos, lightspeed restaurant point of sale all aim to simplify the restaurant management process and increase the efficiency of the business. The feature of automatic report generation is beneficial for outlining future strategies and improving relationships with existing customers in addition to attracting new ones.
To stay ahead of the curve in today's world, restaurant owners must adapt to the new ways of the food industry, that is online ordering and contactless delivery. Restaurant pos systems can help restaurant owners accept online orders. Best restaurant pos systems allow smooth integration with external ordering platforms to automate the process of payment processing thereby accepting online orders. This way it is easier to manage both dine-in and online orders simultaneously. With the restaurant pos system, you can manage your staff and timetable to equally distribute manpower throughout your active hours. Easy attendance management also helps to comply with labor laws and track staff hours for payment.
Plum Loyalty Program
Place the customer at the center of your business
Now more than ever, customers are looking for special offers and discounts. With our loyalty program, you can transform an ordinary customer into a loyal customer. You can offer special discounts, gift cards and keep them informed about any latest updates via newsletters.
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Compatible
A program for any type of payment method.
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Flexible
A loyalty program that fits your business.
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Intuitive
Seamless experiences for your guests.
Hardware and software integration is essential for the entire system to work smoothly. While many pos systems for restaurants like square pos, toast pos, and lightspeed restaurant point of sale present their own software-specific hardware, many others do not. These pos systems rely on the compatibility of the software with third party hardware like card readers or terminals. At times numerous issues come up with pos software that is incompatible with the hardware already in use. In such cases, purchasing different software or an entire set of compatible hardware is the only available solution. The issue is usually seen with older hardware which faces difficulty integrating with the present day pos software. This is time-consuming, costly, and incredibly frustrating for any business owner. Therefore, restaurant owners or small business owners must download a demo of the pos software or any other software to ensure it is working smoothly with the hardware. Trying the demo beforehand will save your money and the hassle of returning the hardware. Many pos systems for restaurants support specific devices like only iPads. Therefore, if you want a mobile terminal, it is necessary to confirm whether the software is compatible with other operating systems like Android, Windows, and Apple devices. Cloud based restaurant pos systems are the best as they function on web based systems and are compatible with any operating system. Similar to hardware integration, software integration is also essential for recording accurate financial information or sales information to ease the process of business management including paying taxes, complying to labor laws, and making informed decisions. Most pos systems can easily integrate with other bookkeeping software. Third party add ons for instance employee management, scheduling software, and others integrate with some specific pos systems. Finding a compatible system may seem challenging for restaurant owners and small business owners, however, it is easily achievable if you know where to start. Before purchasing any pos software it is necessary to check the compatibility of the pos system. Ask before buying and check the demo to reconfirm and avoid any issues arising later. Also, while purchasing any pos system check the availability of customer support as they would be the first ones to help you need.
Hardware and software integration is essential for the entire system to work smoothly. While many pos systems for restaurants like square pos, toast pos, and lightspeed restaurant point of sale present their own software-specific hardware, many others do not. These pos systems rely on the compatibility of the software with third party hardware like card readers or terminals. At times numerous issues come up with pos software that is incompatible with the hardware already in use. In such cases, purchasing different software or an entire set of compatible hardware is the only available solution. The issue is usually seen with older hardware which faces difficulty integrating with the present day pos software. This is time-consuming, costly, and incredibly frustrating for any business owner. Therefore, restaurant owners or small business owners must download a demo of the pos software or any other software to ensure it is working smoothly with the hardware. Trying the demo beforehand will save your money and the hassle of returning the hardware. Many pos systems for restaurants support specific devices like only iPads. Therefore, if you want a mobile terminal, it is necessary to confirm whether the software is compatible with other operating systems like Android, Windows, and Apple devices. Cloud based restaurant pos systems are the best as they function on web based systems and are compatible with any operating system. Similar to hardware integration, software integration is also essential for recording accurate financial information or sales information to ease the process of business management including paying taxes, complying to labor laws, and making informed decisions. Most pos systems can easily integrate with other bookkeeping software. Third party add ons for instance employee management, scheduling software, and others integrate with some specific pos systems. Finding a compatible system may seem challenging for restaurant owners and small business owners, however, it is easily achievable if you know where to start. Before purchasing any pos software it is necessary to check the compatibility of the pos system. Ask before buying and check the demo to reconfirm and avoid any issues arising later. Also, while purchasing any pos system check the availability of customer support as they would be the first ones to help you need.
The multiple modes of payment processing in today's world have pushed the boundaries of traditional cash transactions. From debit and credit card transactions, NFC to contactless payments like Apple pay, restaurant owners, or small business owners must ensure the compatibility of the pos system with various payment methods. Offering multiple payment options to the customer during bill payment ensures that the business does not miss out on these customers due to unsupported payment methods and also enhances their experience at your restaurant. The gradual decline of cash transactions and the digitalization of transactions have resulted in the emergence of pos software that accepts digital payments in addition to cash. Although most of the present day pos systems support payment methods like Apple Pay, Google Pay, and Samsung Pay, restaurant owners must make sure that the pos system they select supports these contactless payment methods. The absence of these payment methods in today's world leads to losing out on sales. Further changes like payment through cryptocurrencies are still not popular yet, however with a modern pos system restaurant owners and small business owners can future proof their payment processing methods. Running incompatible pos software gives rise to multiple issues especially troubleshooting. Locating the source of the problem is time-consuming when the software does not function smoothly with the system containing third party software. Most pos systems offer round the clock customer support as business downtime equals to revenue loss.
Plum pos devices and hardware are known for their compatibility with pos systems and other third party software and applications. With proper integration of plum hardware and software, restaurant owners would not have to make any changes or buy any extra devices or software for the business to accommodate incompatible software. The compatibility of the Plum pos device along with the pos system helps you increase the efficiency of your business operation and serve your customers better.
With a flexible pos system, restaurant owners can increase the efficiency of table service, online orders, and front and back of the house and serve guests better to drive revenue. Cloud based restaurant pos solutions touch every aspect of business in today's world like online ordering and delivery, payment processing, self-service options, kiosks, table management, inventory management, and more. The expansive role of the pos system has proved highly beneficial as the hospitality industry struggled to adjust and adapt to the new normal owing to the pandemic. The flexibility feature of the cloud based pos system became more prominent than ever. The ability to adapt to new demands and regulations and integrate seamlessly with third party software and plug-ins helped create a well-connected restaurant ecosystem.
The flexibility in the cloud based restaurant pos system helps it to transform operations thereby enabling restaurant owners and managers to leverage all digital channels to increase revenue generation. The dynamic pos system of today empowers restaurant owners to manage everything from remote locations including employee management, changing or editing menu items, pricing, monitoring data analytics, and overseeing third party integrations. Cloud based pos systems support omnichannel ordering and integrations to present a unified solution. Restaurant owners can get all the components necessary for managing operations in one system. This eliminates the confusion of working with multiple vendors and dealing with separate system updates and maintenance. Also compared to traditional pos systems, the present day cloud based restaurant point of sale systems offer restaurant owners and small businesses the flexibility to scale up or down according to the business requirements.
While selecting the best restaurant pos system for your establishment, you might come across some really promising ones, having a plethora of features. However, the main question is, are they user friendly? It is necessary to find a balance between the available features, your restaurant's requirements, and the level of software complication. The requirements of restaurants varies as the type of food and service offered by quick service restaurants, food trucks, small businesses, fine dining, and retail chains differ from one another. While big restaurants may require complicated functions, the requirements for small businesses or quick service restaurants are minimal. Small businesses can also opt for pos systems on pay per month subscriptions with the option of scaling up or down as per their requirements. In addition to this, complicated systems also require more time and money for installing the pos system. Therefore, knowing your requirements and proceeding according to them will help you select the best restaurant pos system without getting heavy on your budget. While technology is advancing at a rapid rate, many people are still unaware of how to use them. Getting an overly complicated pos system for your restaurant will end up creating more issues than it is meant to solve. Restaurant owners must select the pos software that is easy to use in terms of installation, operation, and management or maintenance. The best way to go forward is to try the product or service demo. The demo will give you a first hand experience of how the software works and how it can help you. It is better to select the pos system that requires a minimum amount of training to operate so that your employees can get started in no time.
While selecting the best restaurant pos system for your establishment, you might come across some really promising ones, having a plethora of features. However, the main question is, are they user friendly? It is necessary to find a balance between the available features, your restaurant's requirements, and the level of software complication. The requirements of restaurants varies as the type of food and service offered by quick service restaurants, food trucks, small businesses, fine dining, and retail chains differ from one another. While big restaurants may require complicated functions, the requirements for small businesses or quick service restaurants are minimal. Small businesses can also opt for pos systems on pay per month subscriptions with the option of scaling up or down as per their requirements. In addition to this, complicated systems also require more time and money for installing the pos system. Therefore, knowing your requirements and proceeding according to them will help you select the best restaurant pos system without getting heavy on your budget. While technology is advancing at a rapid rate, many people are still unaware of how to use them. Getting an overly complicated pos system for your restaurant will end up creating more issues than it is meant to solve. Restaurant owners must select the pos software that is easy to use in terms of installation, operation, and management or maintenance. The best way to go forward is to try the product or service demo. The demo will give you a first hand experience of how the software works and how it can help you. It is better to select the pos system that requires a minimum amount of training to operate so that your employees can get started in no time.
Developing a loyalty program with a points and rewards system is an intelligent marketing strategy that can help increase customer retention. Many businesses are turning to loyalty programs to help them better understand their customers and what drives them to spend money. Loyalty programs make the customer feel valued and make it easier to purchase by rewarding them for their loyalty.
These programs are an essential part of the marketing mix. The goal is to create a program that will keep customers coming back to your business. Therefore, it is necessary to design a loyalty program that will drive the desired behavior, convert customers into repeat buyers, and ultimately increase your revenue. With Plum Loyalty Program, you can create promotions and reward loyal customers.
A customer loyalty program is a systematic approach to rewarding customers for their purchases and encouraging them to continue shopping with the business. A loyalty program helps companies keep their customers by rewarding them for their loyalty. It's a powerful tool for creating customer retention and, ultimately, increased profit. A Loyalty program can be as simple as a punch card or as complex as a multi-tiered, multi-step program. There are many types of loyalty programs and various ways to implement them.
Online Ordering & Delivery
Give your guests a seamless way to order your food online
Encourage your diners with our online ordering and delivery system to order directly through you rather than third-party delivery apps or online marketplaces.
Plum Online Ordering & Delivery empowers you with an online ordering system so that you can promote stronger customer loyalty while avoiding high market fees.
The world of food delivery is changing rapidly, and it's not just about food anymore. The food delivery market is estimated to be worth $24.4 billion in the U.S. and $116.6 billion in global revenues by 2020, and restaurants and food retailers are scrambling to stay competitive. However, successful companies are focusing on more than food. A company can take its food delivery business to the next level by using an integrated POS system, such as Plum POS.
With online ordering and delivery, customers would never have to wait for food to come out. Instead, when the food is ready, it is delivered systematically. That's why we created the PlumPOS system that integrates with the online ordering system. It's a fully integrated solution that takes the headache out of running a restaurant.
With Plum POS, you can enjoy a convenient online ordering and delivery service that is fast and has an integrated point of sale system. With Plum online ordering and delivery, customers can order anything from your restaurant's menu and receive it at their doorstep. Then, all they need to do is place the order through your website or app.
Why choose Plum ?
Winner of several awards, Plum is one of the best point-of-sale systems globally and the most popular tool in the most prominent chains and restaurants. We take pride in our quality, simplicity, and impeccable customer support over the years.
Secured Growth
With the various studies carried out over several years, the businesses that have purchased our point-of-sales system have received continuous and linear growth, with more than 200% on sales and more than 350% on the ease of business management.
Quality / Price
One of our strengths is the value for money of our products.
Reliable
Our system is one of the most reliable and efficient on the market.
Support
Our customer service will help you solve your issue in the shortest possible time.
One of the best parts of building a business is working with amazing people. Our industry-leading clients are not only happy with our POS solutions and services, but they have become part of the building process, making our business what it is. Our clients have a deep understanding of the restaurant and food industry, and they have a clear vision for their success. But they also understand that to succeed in this competitive market, they need to work hard on the things that help their company move forward. That is why they chose to work with us to find a quality point of sale system and other POS solutions for their restaurant.
At Plum POS, we understand that every business has its own unique set of needs. We take the time to learn about your business and your needs, and then we present POS solutions that meet them and match your budget. We collaborate with you to produce the best possible results. We work with you to test different approaches, insights, and ideas to find the optimal solution. We do not just do the work for you, and we work with you to find the best solution.
At Plum POS, we have a diverse range of restaurant and food industry clients. We have helped many small and medium-sized restaurants and large enterprises. We are so grateful for the opportunity to work with so many amazing people. Here at Plum POS, we work with clients who are just like you. They are restaurant owners who want to grow and thrive. Check out some of the inspiring journeys of our clients.
