What does a forced modifier mean?

A forced modifier is a required option in a POS system that employees must select before completing an order. It helps capture critical information about a menu item and prevents orders from being processed without necessary customization.

Restaurants often utilize forced modifiers when they have choices customers need to select from, like how to cook their meal, what sides they want, which toppings to add, or what size to choose. For example, when an employee is taking a burger order, the POS may require the employee to select options such as "medium or well-done", "type of cheese", or "choice of side."

This allows restaurants to streamline orders and reduce confusion in the kitchen, resulting in more consistency with the orders.

Why do restaurants utilize forced modifiers?

Restaurants implement forced modifiers to protect themselves from errors and to make certain that all necessary information is included in an order. Customers who choose menu items that need to be customized within the POS system. Also, they would need to make a selection from predefined options and need to inform the staff as well. You can't place the order without making a pick.

For instance, when purchasing a burger or steak, you might be required to choose the following on your POS:

• Cooking preference (rare, medium, well-done)
• Side order (fries, salad, or rice)
• The type of bread or the bun.
• Sauces and toppings are available.

This system ensures that the kitchen receives complete instructions for every dish.